Frequently Asked Questions
Contents
- Adoption Rules
- Getting Started
- Caring for FooPets
- The Pet-Owner Bond
- Transferring FooPets to Shelter or a New Owner
- Personality Profiles of FooPets
- Multiple FooPets
- Social Elements
- Currency and Achievement Points
- Purchase Restrictions
- StarPoints
- FooDollars
- FooGems
- Fooniverse
- ClubFoo
- FooKennel Boarding
- Spay and Neuter
- Technical Troubles
- More...
Adoption Rules
Dear FooParent, please review these carefully before committing to adopting a FooPet:
FooPets Need Love
Your FooPet needs love and attention from you. Pet and play with it whenever you can, and not only will your FooPet be happier, but the bond between you and it will grow stronger over time.
FooPets are Real
Your FooPet is a real creature that lives online. It will have a date of birth and a lifespan of 10-20 years, depending on how well you take care of it. It will age and act differently over time.
Feed and Water Daily
Your FooPet needs to be fed and watered every 24 hours, at a bare minimum. Your friends or other FooPet members can help you feed and water your FooPet if you have to be away, but it is your responsibility to arrange proper care in your absence.
Bad Things Can Happen
Your FooPet, like a real puppy or kitten, is subject to various health problems, and if you do not follow the recommended care guide for it, it may not do well.
Consequences to Poor Care
Your FooPet cannot be "uninstalled" or "quit" - if you stop feeding and watering your FooPet, it will be taken to the FooShelter to get proper care. Please consider the responsiblities involved before adopting a FooPet.
Getting Started
I just adopted my FooPet, now what?
You will be given 5,000 FooGems. This initial 'getting started' fund can be used on pet food, supplies, medications, and many decorative items.
How do I give my FooPet water and food?
Click the water bottle icon in the menu dock. Water will automatically fill in the bowl and your pet will drink until satisfied. Next, click on the food bowl icon in the menu dock. Food will pour into the bowl and your pet will eat until satisfied.
How do I pet and rub my FooPet?
Click and hold your mouse on your pet's head, neck, and belly. There are some hidden sweet spots, so experiment!
How do I play with my FooPet?
Click on the toy icon in the menu dock, which will 'grey out' to let you know it has been activated and will play as soon as it is loaded.
Caring for FooPets
How often should I feed and water my FooPet?
You should feed your FooPet at least once every 24 hours. Note: Your FooPet will not want to play until properly fed.
What happens if I do not care for my pet every 24 hours?
After 5 days of no food or water, the FooSamaritan will care for your pet and send you a warning notification. (Make sure you accept email notifications in your Account Preferences). After three (3) consecutive feeding/waterings by the FooSamaritan, your pet will be repossessed and brought to the FooShelter's holding cell where it will continue to be cared for until you reclaim your pet. You have one week to reclaim your pet before the opportunity is opened up to other community members.
My Pet has been repossessed by the FooSamaritan. How do I get my pet back?
You have the opportunity to reclaim your pet, but it must be done within one (1) week of repossession.
Once you pay a fine of either 5 FooDollars or 5,000 FooGems, your pet will be returned to you.
Pay your fine by going to your Profile. Click on the link next to your caged pet and complete the transaction.
If one (1) week has passed since repossession, your pet can be adopted by other community members at market value
(if it is a Featured pet, it will cost around 300 FooDollars, if it is a Shelter pet is will cost around 150 FooDollars).
This opportunity will last for one (1) week. You can visit and potentially purchase other confiscated pets by visiting
the owner's profile. These pets will be neutered by the FooSamaritan and unable to breed.
If the pet is unclaimed after two (2) weeks, it will be confiscated by the shelter and accessible from the adoption page by anyone.
I'm out of food, what do I do?
Use your FooDollars or FooGems to buy more food from the Shop. You will have unlimited supply of water.
How can I customize my FooPet's background and accessories?
Use FooDollars in the Shop to buy backgrounds, beds, pillows, houses and more for your FooPet. Then look for the "Decorate" button next to your pet on the Play view, which will take you to the 3D Scene Designer application
The Pet-Owner Bond
What is the pet-owner bond?
The pet-owner bond is a measure of the connection between a pet and its owner. Your bond with each pet is indicated by the bonding meter (the meter with a magnet icon). For every day that your pet is cared for (feed, water, play or pet) your bond with that pet will increase by 10%.
Once all of your pets bonding meters are filled to 100% you will unlock a bonding badge that will appear on your user profile (visible to everyone who visits your profile). For every day that you keep your pet meters filled you will add a point to your badge indicating the number of days that you have consistently cared for your pets.
For every day that you fail to care for a pet its individual bonding meter will drop by 10%. If any one of your pet's bonding meters drops to zero then your bonding badge will be taken away. You will have to get all of your pet bonding meters back up to 100% to regain the bonding badge (10 days of consecutive care).
If you know that you are going to be unable to care for a pet but you want to preserve your bonding badge status you can enter your pets into the FooKennel. The FooKennel will care for your pets while you are away. You will not earn additional points on your bonding badge but you will not lose the badge and your pets will stay healthy.
If someone else cares for my pets, will that affect our bond?
No, it will not. For you to maintain your bond with your pets, it must be you who interacts with them each day. You will not be penalized if others feed/water/play/pet your pets, but you must also participate. If you know that you are going to be away but want to preserve your bonding badge achievement please make arrangements with the FooKennel.
To get credit, do I have to care for my pet exactly every 24 hours?
It is safest if you aim to care for your pet on consistent 24 hour intervals, but there is a grace period built in. You can boost your Bonding Bar as soon as 18 hours or as late as 36 hours after the previous boost.
If I board my pet, will our bond stay strong?
Your bond will not be reset while boarding with the FooKennel, but it will not increase either.
How do I get a Bonding Badge on my profile?
A Bonding Badge will appear on your profile, just under your profile picture, if ALL of your pets have full Bonding Bars. The badge will disappear if any of your pets' Bonding Bars drop to 0%. Attaining this Bonding Badge is one of the highest distinctions a FooPet owner can have.
What does the number on the Bonding Badge mean?
When you first get a Bonding Badge, it will have the number 10, since that's the minimum number of days you must maintain consistent care of all your pets to get the Badge. There is no maximum number of days you can maintain the Badge, however, so we expect to see some dedicated members' Bonding Badge numbers go into the hundreds or even thousands of days.
If I adopt a pet, will that affect my Bonding Badge?
It will not. Newly adopted pets will not be factored into Bonding Badge qualification until you have owned them for 10 days.
How do I bond with newborn FooPets?
Newborn FooPets will not be factored into your pet-owner bond score.
Transferring FooPets to Shelter or a New Owner
How can I transfer one of my FooPets to a new owner?
On each of your pet's profile pages, you'll see a Transfer or Sell Pet link. Clicking that link will show you a form where you can set the selling price in FooDollars, and whether to make the sale public or not. If you choose to keep the sale private, you can use a secret URL to give to a buyer. Baby FooPets must be weaned before they're transferred.
I'm in a hurry, and unable or unwilling to take care of my FooPet. What should I do?
You can turn your FooPet back in to the Shelter.
Personality Profiles of FooPets
What are FooPet Personality Profiles?
Each FooPet has a Personality Profile value for each of 5 traits: Intelligence, Obedience, Bravery, Agility, and Endurance, and the Personality Profile displays each pet's values against a scale of that breed's min and max for each trait. Each breed has a "typical" value (for example, Pit Bulls have higher Bravery than Chihuahuas, and Jack Russells have higher Agility than Pugs) which influences the individual FooPets in that breed, but each individual FooPet can vary considerably from the breed norm.
How are personality values determined?
A pet's personality is inherited. When FooPet babies are born, they're assigned scores influenced by their FooPet mother, father, and breed. For example, if a Golden Retriever female with an intelligence of 150 and a Husky male with an intelligence of 140 are bred, the Golden puppies in the litter will be assigned an intelligence value distributed on a Gaussian curve centered on the average of the mother, the father, and the Golden Retriever breed intelligence norm (currently 120). So, the puppies will be spread bell-curve style from about 110 intelligence to 160 intelligence.
Why are Personality Profiles important?
By selectively breeding FooPets with high Personality Profile values, it will be possible to create genetic lines with greater intelligence (or obedience, or bravery, or agility, or endurance). Family trees and bloodlines will become more and more important over time. Currently, the Personality values have only small effects on game play on FooPets and in the Fooniverse, but we plan to incorporate the values more fully into future games and activities.
How do I increase personality values for my FooPet?
The values your FooPet is born with can be considered the "set-point" for him or her, but with care, training, and practice, he or she may perform better than the profile might suggest. In the future, it will be possible to raise certain values in a specific FooPet with training or experience, but the increases will not be passed on to offspring.
Multiple FooPets
How many FooPets can I adopt?
By default You can adopt up to 10 FooPets, and your first one is free (if adopted from the Shelter). Once you show that you are a responsible pet owner by achieving higher StarPoints levels you can adopt more.
How can I adopt more than one FooPet?
You must visit the Shelter to adopt your first FREE pet! For every additional pet, here are your options:
- Visit the Featured Pets page to buy premium FooPets
- Visit the Shelter and pay a 50 FooDollars adoption fee
How can I breed FooPets and make new FooPet babies?
See the Breeding Information Page for full information about Breeding.
Social Elements
How can I share my FooPets' cutest moments with friends?
Use the camera icon to capture screenshots ('FooFotos') of your FooPet. You can optionally enter a title for your FooFotos.
How do I care for my friends' FooPets?
Click the 'Friends' tab on the Play screen, and look for needy FooPets.
How do I add more friends?
Click the Invite link at the top of the window. Once your friend joins and adopts a pet, he or she will show in your friends' list. You receive 1000 FooGems and 100 StarPoints points for every friend who joins and reaches the FooApprentice level.
How can I send a gift?
Within your 'Profile,' click on the 'Inventory' tab and see what you have available to gift. Click on the 'Gift to a Friend' button next to the item you want to send, select the friend you want to gift, and optionally include a personal message in plain text (not html). Then, click on the 'Send Gift' button. The recipient will receive a notification that they have gift waiting for them.
What can I send as a gift?
Visit the Shop to find backgrounds, houses, beds, furniture, foliage, and more. (Currently, you cannot gift food, water, FooDollars, FooGems, or StarPoints.) You can also re-gift items that you have accepted as gifts from your family and friends.
- Backgrounds: Select from beautifully rendered to help create the perfect atmosphere for your FooPet
- Houses: Fun 3D FooPet houses; home is where the heart is
- Beds: Add comfort to your FooPet's life with these custom beds, pillows, and blankets
- Interiors: Create the perfect atmosphere for your FooPet's with a wide selection of furniture, custom lighting, windows, accessories and more
- Exteriors: Choose from a variety of fences, trees, plants, foliage, outdoor furniture, and many more outdoor accessories
- Seasonal: Specialty items to help celebrate special holidays. These items are available for a limited time only
Once you buy any item, it will appear in your 'Inventory' Tab located in your 'Profile.' Your 'Profile' link is located on the top of the screen next to your user name.
How do I accept a gift?
Click on the 'Gift' tab located in your 'Profile.' Important - click on 'Accept Gift' button to include the gift in your 'Inventory.'
Once you accept the gift, you can decorate your FooPet's environment by clicking on 'Play' and the 'Decorate' button associated with the desired FooPet in the 'My Pets' tab. You can also re-gift items gifted to you.
Who can I send a gift?
You can gift your FooPet friends. You can add friends by inviting them to join FooPets. Once they join, they will be added to your friends list.
If you have friends in FooPets already, but you are not linked yet, you can send them the url of your profile page which includes your member ID. This will take them to your profile. Then, they can click on the 'Send Friend Request' button under your profile picture. Once you accept, you will be connected. Vice versa – they can send their profile url / member ID and you can request that they add you.
You can find people in the forums to add by clicking on their linked name and clicking on the 'Send Friend Request' button located under their profile picture. Once they accept, you will be linked as friends.
Currency and Achievement Points
 StarPoints |
 FooGems |
 FooDollars |
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| How to Get Them |
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| How to Use Them |
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Purchase Restrictions
Why do some items in the Shop show a lock and a level number?
Some items are restricted for purchase from the Shop to only those users who have reached a certain StarPoint level. Users who have not reached this level can still buy this item used from another member or receive it as a gift.
Why do some items in the Shop indicate a Limit?
Some items have a limit to how many a user can buy new from the Shop. This is to prevent runaway scalping of rare and level-locked items. If an item has a purchase limit, underneath the price you will see a limit indicator showing the number that you have already bought new and the total number that you are allowed to buy new. The number that you have bought new is different than the number that you currently have. If you sell or gift this item, your total bought new will not go down. If you buy this item used from another user or are gifted the item, it will not count against your total bought.
StarPoints
What are the StarPoints levels?
Your level is based on persistent care and acts of kindness. The higher your StarPoints level, the more FooGems you will receive upon daily login. You will also unlock access to exclusive items in the Shop based on your numerical level.
- Foobie
(0-99 StarPoints points = 100 FooGems upon daily login, up to 10 pets allowed)
- 0 - 9 points = Level 0
- 10 - 19 points = Level 1
- 20 - 29 points = Level 2
- 30 - 39 points = Level 3
- 40 - 49 points = Level 4
- 50 - 59 points = Level 5
- 60 - 69 points = Level 6
- 70 - 79 points = Level 7
- 80 - 89 points = Level 8
- 90 - 99 points = Level 9
- FooApprentice
(100-4,999 StarPoints points = 500 FooGems upon daily login, up to 10 pets allowed)
- 100 - 589 points = Level 10
- 590 - 1,079 points = Level 11
- 1,080 - 1,569 points = Level 12
- 1,570 - 2,059 points = Level 13
- 2,060 - 2,549 points = Level 14
- 2,550 - 3,039 points = Level 15
- 3,040 - 3,529 points = Level 16
- 3,530 - 4,019 points = Level 17
- 4,020 - 4,509 points = Level 18
- 4,510 - 4,999 points = Level 19
- FooCadet
(5,000-49,999 StarPoints points = 600 FooGems upon daily login, up to 20 pets allowed)
- 5,000 - 9,499 points = Level 20
- 9,500 - 13,999 points = Level 21
- 14,000 - 18,499 points = Level 22
- 18,500 - 22,999 points = Level 23
- 23,000 - 27,499 points = Level 24
- 27,500 - 31,999 points = Level 25
- 32,000 - 36,499 points = Level 26
- 36,500 - 40,999 points = Level 27
- 41,000 - 45,499 points = Level 28
- 45,500 - 49,999 points = Level 29
- FooGuardian
(50,000-249,999 StarPoints points = 700 FooGems upon daily login, up to 20 pets allowed)
- 50,000 - 69,999 points = Level 30
- 70,000 - 89,999 points = Level 31
- 90,000 - 109,999 points = Level 32
- 110,000 - 129,999 points = Level 33
- 130,000 - 149,999 points = Level 34
- 150,000 - 169,999 points = Level 35
- 170,000 - 189,999 points = Level 36
- 190,000 - 209,999 points = Level 37
- 210,000 - 229,999 points = Level 38
- 230,000 - 249,999 points = Level 39
- FooMaster
(250,000-999,999 StarPoints points = 800 FooGems upon daily login, up to 20 pets allowed)
- 250,000 - 324,999 points = Level 40
- 325,000 - 399,999 points = Level 41
- 400,000 - 474,999 points = Level 42
- 475,000 - 549,999 points = Level 43
- 550,000 - 624,999 points = Level 44
- 625,000 - 699,999 points = Level 45
- 700,000 - 774,999 points = Level 46
- 775,000 - 849,999 points = Level 47
- 850,000 - 924,999 points = Level 48
- 925,000 - 999,999 points = Level 49
- FooMystic
(1,000,000-2,999,999 StarPoints points = 900 FooGems upon daily login, up to 20 pets allowed)
- 1,000,000 - 1,199,999 points = Level 50
- 1,200,000 - 1,399,999 points = Level 51
- 1,400,000 - 1,599,999 points = Level 52
- 1,600,000 - 1,799,999 points = Level 53
- 1,800,000 - 1,999,999 points = Level 54
- 2,000,000 - 2,199,999 points = Level 55
- 2,200,000 - 2,399,999 points = Level 56
- 2,400,000 - 2,599,999 points = Level 57
- 2,600,000 - 2,799,999 points = Level 58
- 2,800,000 - 2,999,999 points = Level 59
- FooGuru
(3,000,000 and more StarPoints points = 1000 FooGems upon daily login, up to 20 pets allowed)
- 3,000,000 - 3,199,999 points = Level 60
- 3,200,000 - 3,399,999 points = Level 61
- 3,400,000 - 3,599,999 points = Level 62
- 3,600,000 - 3,799,999 points = Level 63
- 3,800,000 - 3,999,999 points = Level 64
- 4,000,000 - 4,199,999 points = Level 65
- 4,200,000 - 4,399,999 points = Level 66
- 4,400,000 - 4,599,999 points = Level 67
- 4,600,000 - 4,799,999 points = Level 68
- 4,800,000 - 5,000,000 points = Level 69
You'll also see a few of these users hanging around:
- FooAdmin
(Employees of FooMojo, the company behind FooPets) - FooAmbassador
(Specially selected members that help in Support and the Forums)
How do I increase my StarPoints level?
Here are some of the ways to get more StarPoints:
- Feed and water hungry and thirsty pets (10 StarPoints for each)
- Invite a friend who then joins (100 StarPoints)
- Pet a FooPet (3 StarPoints per pet, per day)
- Play with a FooPet (5 for a disc or ball or mouse catch)
Are there limits to how many StarPoints I can earn in a day?
Yes. There is a limit of 10,000 StarPoints and/or FooGem points that you can earn in a day. There are a few activities that this limit does not apply to (Spay/Neuter Rewards, Forum Flagging Bonuses, and Fashion Show Rewards), but all other activities (Arcade Game Rewards, Pet Care Rewards, etc.) contribute towards this daily total. To see what your current daily point total is you can look at your ledger.
Can you lose StarPoints?
Yes. Your StarPoints will decrease for neglecting your pet and not giving it the proper care it needs.
FooDollars
What are FooDollars?
A FooDollar is a unit of virtual currency, used to buy and adopt FooPets, purchase supplies and decorative items from the Shop, buy Breeding Licenses, and enter some Fashion Shows.
How do I get FooDollars?
- You can buy FooDollars with real money at the FooBank (the currrent conversion rate is as low as 8 cents per FooDollar)
- You can earn FooDollars by participating in Sponsor Offers (varies)
- You can earn FooDollars by Breeding FooPets and selling the babies
FooGems
What are FooGems?
FooGems are earned currency within FooPets, and can be used to purchase items from the Shop. FooGems cannot be bought with real money.
How do I earn more FooGems?
Earning FooGems is easy and fun. FooGems are awarded with:
- Daily log in (from 100 to 1000 FooGems, depending on your StarPoints level)
- 1000 FooGems for each successful friend referral when your friend reaches the FooApprentice level
- Feeding and watering FooPets
- Petting and and playing with FooPets
- Playing Games (like Heart Park)
What can I do with FooGems?
Use FooGems to buy pet supplies, gifts for your friends, decorative items (such as letters, backgrounds, houses, beds) and more.
Fooniverse
What is the Fooniverse?
The Fooniverse is a virtual world within a virtual world, where you take your "real" FooPets for fun and games. In the Fooniverse, your pets will look a little different (less photorealistic), but they'll be far more animated and you'll be able to do more with them, like dress them up, enter them in Fashion Shows, take pictures of them with other FooPets, and groom them. More games and activites are always in the works by the FooCrew, so visit the Fooniverse often to see what's new!
ClubFoo
ClubFoo (formerly known as Super Saver Club) is a premium club for registered members of FooPets. ClubFoo members receive an exclusive variety of rewards, benefits and web site features:
- Receive 50 bonus FooDollars every thirty days
- Receive a 5 FooDollar allowance every day you log in
- Receive an Exclusive Rare Gift made exclusively for club members every thirty days
- Use InstaCare to feed, water, pet and play with any pet with just one click of the InstaCare button
- Optionally set a preference to hide the Friends Scroller and the Activity Feed on the Play page
- Have access to the member-only ClubFoo Forum where Admins will listen to your ideas for more ClubFoo features
- Get a ClubFoo member badge on your profile page
- Get early access to all beta features on the site
- Buy newly released pets one day before regular members can
Become a ClubFoo member today for only $4.99 per month! Sign up here.
FooKennel Boarding
What is FooKennel Boarding?
Going on vacation? Board your FooPets for 10 FD or 200 FG per day and FooKennel will make sure they are fed, watered, and played with while you are away.
NOTE: While your FooPets are under FooKennel care you will be able to feed, water, and play with them but none of your friends will be able to feed or water them until your FooPets are reclaimed by you and/or released from FooKennel on the scheduled release date.
How can I board my pets?
Visit your pet's profile page and click on Board Pet link located on Profile tab.
Spay And Neuter
Spaying and neutering is available for those not wanting to breed their FooPets. Spaying and neutering is socially responsible and and helps control population overgrowth of unwanted puppies and kittens. As a bonus for being a responsible pet owner, you will earn 20,000 StarPoints for each pet you spay or neuter.
How much does it cost?
For a small fee of 200 FooDollars or 20,000 FooGems, you can 'fix' your FooPet.
How old does my FooPet need to be?
FooPets must be at least 4 months old to be spayed or neutered.
Will I still receive breeding requests?
Those trying to send you breeding requests will see that your 'fixed' FooPet is not available for breeding.
Where do I go to Spay and Neuter?
This option is located on each pet's individual profile on the Breeding tab.
Technical Troubles
When I click to play, I do not see my FooPet.
You may need the latest version of Adobe's free Flash player, which you can download at Adobe Flash Player. If you still have trouble after you install it, try closing and then reopening your browser. If you still have trouble, try clearing your browser's cache according to these instructions. Finally, try rebooting your computer as a last resort. If you still can't see your FooPet, you've got some kind of strange incompatibility with Flash or an extra-strong firewall or security setting, so you might try a different browser or different computer.
How can I make FooPets load faster?
The first time can be slow due high-res 3D graphics loading. Testing shows average initial load times of 20 seconds or so, depending on connection speed. The graphic files should get "cached" so that Foopets will load faster on returned visits.
More...
How do I delete my FooPets account?
If you're leaving FooPets, please use the Delete Account form at http://widget.foopets.com/user/confirm_delete.
My question isn't answered here, where can I learn more?
Our Forums have hundreds of helpful members and staff answering questions. If you've looked there but still need answers, use our Support Center to get help from an admin.